There are many ways to get support from the Venmo Customer Service team. The mobile payment service app, Venmo, understands how important the customer care units are especially when a company is looking to retain and bring in more users. Potential and active users are assured they will always have someone to talk to when they hit the wall.
Issues may arise in different forms, it could be when you are trying to add cards, make payment, or withdraw your Venmo balance to your bank account. For that, you may need to speak with someone concerning the issue and you can reach out to them through their official phone number, email address, live chat, and so on.
Venmo customer care support are always ready to help out, all you need to do is to get in touch with their support team.
Below are the different ways you can contact Venmo Customer Service:
HOW TO CONTACT VENMO CUSTOMER SERVICE (SUPPORT)
1. Venmo Phone Number
One of the most effective ways to contact Venmo is through their official phone line. Using the mobile phone number makes sure you never get to wait for hours before getting a response.
Once you are connected to an agent, you can discuss whatever issues you have with the Venmo app over the phone instantly. Active and potential users can also use this medium to get all information about the money app.
To get in touch with Venmo Customer Service, simply call the Venmo helpline number by dialing 1-855-812-4430.
2. Contact Venmo Via Email
Contacting Venmo via Email is another alternative if you are looking for inquiries, support, or you want to provide feedback.
Using email ensures that you are thorough with whatever information that you likely want to share with the Venmo customer service team. You can send more than enough explanations and even add attachments such as screen grabs, audios, images, etc to help the customer care understand your complaints or issues.
The major disadvantage when using email to contact Venmo is that it might take hours before you hear from the support team. However, they always get back to you.
If your request is not urgent, this is one of the best ways to contact Venmo.
For general complaints or issues concerning Venmo, send an email to [email protected].
If it is about Venmo Mastercard Debit Card, you can write to Venmo support email via [email protected]. You can also call the phone number at the back of your Venmo Debit Card. They are available any time of the day including weekends, except on major holidays.
3. Via Contact Form
Venmo Customer service support can also be accessed via contact form. This is just like sending an email except that it is totally carried out on their web page. All you need to do is go to the page, fill the form, and submit it when done.
You will also be able to attach files to help the customer care understand you better. Therefore, if you choose not to use Venmo’s official email address, this is a perfect alternative to contact the support team.
4. Venmo Live Chat
Another way to contact the support team via through online live chat. The Venmo live chat makes it easy for anyone to easily contact them and get a swift response.
It is one of the closest things to contact made through phone calls.
- To chat with a customer care representative from Venmo, simply open the Venmo app.
- Go to “Menu”.
- Click “Get Help” and then “Contact Us”.
- On the “Connect with human” section, click “Chat with us”.
- Now you can get the help you need for Venmo.
5. Via Social Media Platforms
Another way you could reach out to Venmo Customer Service Support is through their social media pages. You will find them on the leading social media platforms in the world.
This could be helpful if you have no access to a phone line or find yourself short of airtime.
Below are the various ways to contact Venmo customer service:
- Facebook: www.facebook.com/venmo.
- Twitter: Tweet Venmo for any inquiries, complaints, or feedback at twitter.com/venmo. Venmo’s official Twitter handle is @Venmo.
- Instagram: Instagram does not have support, but you can get updates from there. Venmo’s Instagram link is www.instagram.com/venmo.
6. Venmo Head Office
If you prefer sending mail or visit Venmo head office, the address is 117 Barrow St, New York, NY 10014, United States.
At their office, you will find capable professionals that will help you with whatever inquiries or issues you are having with the app. If it is just to make inquiries, you could just do that via phone call.